SkyBox Webhook Alerts
Canceled lines and confirmed order cancellations, from received webhooks only.
Alerts not loaded
System:
Healthy
System status
All systems normal.
- QuickBooks--
- QB Token--
- Firestore--
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- Last sync--
Last checked just now
Every seat. Every commitment.
Season Seats
A clear view of your seat blocks, season investment, and upcoming payments.
Seats tracked—Seat blocks · Teams / venues
Monthly due—Blocks with a balance
Season value—Total investment across all allocations
Remaining balance—Based on recorded installments
Your seat plans
Sign in to view season seats.
Allocation payments
Track each seat block independently.| Team / seat block | Monthly | Season total | Recorded | Balance | Next invoice | Details |
|---|
A plan groups your allocations by team or venue. Each block keeps its own account, seat location, payment schedule, and contacts.
Sign in to manage season seats.
TradeDesk & SkyBox
POS Alerts
Purchase-order snapshots, cancellation reports, and webhook evidence. No orders, payments, or refunds are changed.
Canceled purchase orders
Last 24 hours · scroll for older“Detected” is when Ticket Recon recorded the webhook—not the cancellation time. Only reports received while the selected tool is enabled are recorded; there is no historical lookup. A cancellation does not confirm a refund or that an event was canceled.
| PO / TradeDesk ID | Vendor ID | Event | Venue | Purchased | Detected | Amount | Invoices canceled? | Alert delivery | Details |
|---|---|---|---|---|---|---|---|---|---|
| No records loaded. | |||||||||
SkyBox canceled purchase orders
Saved webhook-confirmed cancellations. Starts with the last 24 hours; scroll to load older records. Only an order webhook reporting ORDER_VOID_CANCELLED confirms a whole-order cancellation. Canceled lines and other events are below. No SkyBox order lookups.
| Provider / account | Record type / ID | Action | Status at capture | Detected | Amount supplied | Alert delivery | Details |
|---|
SkyBox canceled lines · Review queue
Review ticket details and saved history. Parent PO / invoice is unconfirmed; lines appear here regardless of the order tab. Reviewing does not change SkyBox or confirm a refund.
| Line / account | Event & tickets | Quantity | Amount supplied | Detected | Review | Alert delivery | Actions |
|---|
Latest cancellation per record within loaded canceled-line reports. Receipt time is not cancellation time.
Webhook history
Showing the selected event type within loaded received webhooks. Routine updates exclude cancellation reports. All events includes reports also shown in the review queue; these are not duplicate alerts.
Purchase recovery
Canceled Events
The event is off. Keep every refund on track.
Canceled events—No records loaded
Purchase value—Original value of canceled purchases · USD
Refunds received—Full purchase amounts marked received
Still outstanding—Unrefunded purchases
Your canceled events
Expand an event to review its purchasesSign in to manage canceled events.
Purchase register
| Event / PO | Vendor | Purchased | Credit card | Amount | Refund | Details |
|---|---|---|---|---|---|---|
| Sign in to manage canceled events. | ||||||
See purchase value, recorded refunds, and the remaining balance. Select a group to review its purchases.
| Vendor | Purchases | Original value | Refunded | Outstanding |
|---|
No records loaded
“Received” means the full purchase amount is marked refunded. Overview totals and the sidebar cover all canceled purchases; filters apply to the views and exports.
Sign in to manage canceled events.
Every card. One clear picture.
Credit Card Tracker
Stay ahead of payments. See your capacity. Keep every statement in check.
Your cards, at a glance
Balances, payment dates, and reconciliation—in one view.Payment calendar
Recorded payment due dates| Card / owner | Statement | Current | Due date | Last payment | Next statement | Recon | Limit | Available | Details |
|---|
Balances are recorded snapshots, not live bank balances. “Marked paid” is a tracking status—not a payment or proof of settlement.
Advanced Matching Settings
Change these only if default matching misses obvious purchase matches.
Advanced Matching Settings
Change these only if default matching misses obvious purchase matches.
Treat similar merchant names as the same vendor.
If no same-merchant match is found, also try amount/date matching across other merchants.
Treats 100.00 and -100.00 as the same amount.
Ignores merchant names and matches only by amount/date. Use carefully.
Tries exact amount matches first, then retries using the allowed tolerance.
Only matches credits to credits and charges to charges.
Chooses which candidate to prefer when more than one possible match looks equally valid.
Each purchase order number can be used once per run.
Connections
Connected services
ProviderSaved accountsSync scheduleStatus
TradeDesk webhook tools require POS Alerts access.
Loading connections…
Notifications
Manage alert destinations and delivery settings.
TradeDesk Webhook Alerts
Notify your team when TradeDesk reports a canceled purchase order or invoice.
TradeDesk Webhook Alerts
Shared POS destinations
Used by both TradeDesk and SkyBox. Each provider keeps its own alert switches. Leave a URL blank to keep its saved destination.
Saved destinations not checked.
Workflow reminders
Automatic payout fetches and Marketplace Recon, QuickBooks, or Point of Sale progress.
Not loaded yet
Not loaded yet
Not loaded yet
Missing charge alerts
Notify the team whenever Purchase Recon records a new missing charge.
Marketplace tag alerts
Notify the team when Marketplace Recon adds a cancellation, penalty, or other tracked tag.
Optional one-time send from saved Banking history using the transaction type selected for each destination below. Previously attempted alerts are not resent. Enable alerts first. Your selection stays visible after saving. Save each destination separately.
Bank credit & refund alerts
Send newly detected posted credits or refunds to Slack or Discord. Identified card payments are excluded. Unclassified credits may be unidentified payments and are labeled accordingly. Messages include merchant, amount, currency, date, and account name / last four digits. No purchase matching is implied.
Not loaded yet
Not loaded yet
Credit card snapshots
Choose where manually sent credit card balances, due dates, and reconciliation status are delivered.
Your account / Security
Sign in required
My security
Manage your sign-in details and authenticator settings.
Current email
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Pending verification
None
Email address
A verification link will be sent to the new address.
Current email status
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Sign in to check email verification.
Change email address
Your current email receives a protection notice for this change request.
Password
Confirm your identity to update your password. This session signs out after a successful change.
Change password
Two-factor authentication
Use an authenticator app (TOTP) for stronger account protection.
Policy
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Requirement
Optional
Enrolled factors
0
Manual key
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System status guide How the top status line reports connection, sync, and outage states.
-
HealthyEverything connected and running. No action needed.
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DisconnectedQuickBooks auth missing or expired. Reconnect to QuickBooks.
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QB TokenAccess token age. Expiring soon means reconnect or refresh the QuickBooks link.
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Saved Runs UnavailableSaved runs failed to load. Try refresh or check connectivity.
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OfflineNo network detected. Data may be cached until back online.
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OutageFirestore is unavailable. Wait and retry, or contact support.
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AuthSigned in or signed out. Sign in to load private data.
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Last SyncTimestamp of the most recent saved run.
Policies & agreements
Your workspace policies
View the current Terms of Service, Privacy Policy, Data Management Policy, and Cryptography & Data Security Policy without leaving the workspace.
How To
Open any section for exact step-by-step instructions.
Exact labels
Start to finish
QuickBooks ready
No guides match. Try another keyword or choose All guides.
Starter Workflow
Dashboard
- Click "Dashboard" in the top navigation.
- If you see any "Sign in to..." messages, sign in first.
- Read each status pill (Purchase, Marketplace, QuickBooks) to confirm connections.
- Scan the overview cards to see totals, missing charges, and tags.
- Open "Recon" from the sidebar when you are ready to match records or complete payment in QuickBooks, SkyBox, or TradeDesk.
Purchase Recon
- Open "Recon" and choose "Purchase" under Workflow.
- In Source, choose "Upload file" or "QuickBooks." If QuickBooks, click "Load from QuickBooks."
- Choose a purchase source: upload Open Purchase Orders, load QuickBooks bills, or load date-filtered purchases from a connected Point of Sale account.
- Upload "Credit Card Charges (CSV or XLSX)" and set "Header Row # (optional)" if needed.
- In "Purchase Quick Map," set Merchant, Order Date, Amount, and PO Number (use "Auto" to guess).
- In "Charges Quick Map," set Merchant, Date, and Amount (use "Auto" to guess).
- Expand Merchant Review if it appears and you need to link similar names.
- Click "Run Purchase Match."
- Review results and use "Download purchase missing (CSV)" or "Download filtered (CSV)" as needed.
Marketplace Recon
- Open "Recon" and choose "Marketplace" under Workflow.
- Choose "Upload file," "QuickBooks," or "Point of Sale" for the unpaid-invoice source. For Point of Sale, choose Skybox or TradeDesk and click "Load from Point of Sale."
- Upload "Marketplace Payout (CSV or XLSX)" and set "Header Row # (optional)" if needed.
- Map invoice columns: "External reference (P.O. Number)," "Invoice number (Num)," "Open balance," and "Invoice date (optional)."
- Map Marketplace columns: "Order number," "Payout amount," "Sale date (optional)," and "Event date (optional)."
- Enter a value in "Run label (required)."
- Click "Run Marketplace Match."
- Apply tags to issues, then click "Download Results (CSV)."
- Choose "Upload another payout" for a new file, or "Load another saved payout" for a Marketplace Sync batch. Select a saved batch and click "Load payout" to replace the current payout. Your unpaid-invoice source stays loaded.
Marketplace Sync
- Open "Connections," click "Add connection," and choose TickPick, Vivid Seats, GoTickets, Ticketmaster Resale (TMR), or SeatGeek.
- Enter a recognizable "Connection name" such as "Primary Vivid" or "West Coast Vivid," enter that account's credentials, then click "Save & verify."
- Repeat "Add connection" for every additional marketplace account. Marketplace Sync supports multiple named accounts from the same provider, including three or more Vivid Seats accounts.
- Do not add the same credentials more than once. Each saved connection should represent a different marketplace account.
- In the connection's "Weekly automation" section, confirm the schedule for that account and click "Save schedule." Each account has its own schedule and run history.
- Open "Sync" in the navigation, choose Payouts, then select the marketplace card you want to sync.
- If more than one account is saved for that provider, choose the exact named account from the account dropdown.
- Choose the requested payout period when shown and click "Sync." SeatGeek Sync fetches the newest unseen finalized remittance.
- After the fetch finishes, review the API-call count and open "Saved payouts" to preview the payout before using it in Marketplace Recon.
Bill Recon
- Open "QuickBooks" and choose "Bills" under Workflow.
- If QuickBooks is not connected, open "Connections" and add or repair the QuickBooks connection.
- Click "Load QuickBooks bills" to load data. After the first load, use Refresh Bills when you need current records.
- Upload a workbook using "Upload workbook" or select "Saved Purchase Recon run" and click "Load run."
- Map fields: "Map to Bill # (Doc #)" and "Map to Open Balance."
- Click "Load payment accounts" when you are ready to mark matched bills paid.
- Select matched rows (use "Select all matched" if needed).
- Choose "Payment account" and "Payment date," then fill "Reference #" and "Memo."
- Click "Pay selected bills."
- Click "Download import log" to save a record of payments.
Invoice Recon
- Open "QuickBooks" and choose "Invoices" under Workflow.
- If QuickBooks is not connected, open "Connections" and add or repair the QuickBooks connection.
- Click "Load QuickBooks invoices." After the first load, use Refresh Invoices when you need current records.
- Load a saved run (dropdown + "Load run") or upload a Marketplace CSV.
- Map fields: "Map to Invoice #" and "Map to Open Balance."
- Click "Load payment options" when you are ready to record matched invoice payments.
- Choose "Deposit account," "Payment method," "Payment date," "Reference #," and "Memo."
- Select matched rows and click "Record payments."
- Click "Download invoice log" to save the record.
Import
- Click "Import" in the top navigation.
- Choose "Bills" or "Invoices," then select "Upload file" or "SkyBox" as the source.
- For a file, upload the workbook and click "Map columns." For SkyBox, choose a date range and click "Load purchases" or "Load invoices"; no template is required, and every 500-record page loads automatically.
- Click "Load products/services" when you need the QuickBooks item list, then choose the Product/Service used for the staged ticket lines.
- Fix rows marked Error or Review until they show Ready.
- Click "Import ready bills" or "Import ready invoices" and monitor progress.
- Download the import log or errors when the run finishes. Successfully imported SkyBox records are excluded from later SkyBox loads.
SkyBox Recon
- Open "Connections," add or manage the SkyBox connection, and confirm it shows "Connected."
- Open "SkyBox" in the sidebar.
- Choose "Invoices" or "Purchase Orders" under Workflow.
- Load the saved Ticket Recon run or upload a CSV/XLSX file, map the identifier and amount columns, then click "Compare with Skybox."
- Review every Needs Review row. Only exact matched records can be selected for the provider update.
- Choose the payment method and optional payment reference, select the matched rows, and click the Mark selected button.
- After SkyBox confirms each record paid, Ticket Recon adds the "Ticket-Recon" tag without removing existing SkyBox tags.
- Completed records move to the paid-session table. If payment succeeds but tagging does not, the payment remains completed and the tag is clearly marked Needs Review.
TradeDesk Recon
- Open "Connections," add or manage the TradeDesk connection, and confirm it shows "Connected."
- Open "TradeDesk" in the sidebar.
- Choose "Invoices" or "Purchase Orders" under Workflow.
- Load the saved Ticket Recon run or upload a CSV/XLSX file and map the identifier and amount columns. For purchase orders, keep "TradeDesk PO number" selected when the source contains the visible PO number; use PO external ID or TradeDesk purchase ID only when the source contains that specific identifier.
- Click "Compare with TradeDesk." PO-number matching scans TradeDesk purchase pages once, stops after all requested PO numbers are found, and reports the actual provider API-call count.
- Review every Needs Review row. Only exact matched records can be selected for the provider update.
- Choose the payment method and optional payment reference, select the matched rows, and click the Mark selected button.
- After TradeDesk confirms each record paid, Ticket Recon adds the "Ticket-Recon" tag without replacing existing TradeDesk tags.
- Completed records move to the paid-session table. If payment succeeds but TradeDesk rejects or does not confirm the tag, the payment remains completed and the tag is marked Needs Review.
QuickBooks Connection
- Open "Connections" and choose "Add connection."
- Select QuickBooks Online and complete Intuit login.
- Confirm the saved connection shows the correct company name and a green Connected status.
- Use "Manage" on that connection whenever you need to verify, replace, or remove it.
- Return to Recon, Accounts, or Import; each workspace uses the same saved QuickBooks connection.
Utilities
Connections
- Click "Connections" in the navigation to manage QuickBooks, Point of Sale, and Sync accounts in one place.
- Use "All," "QuickBooks," "Point of Sale," or "Sync" to filter the saved connection cards.
- Click "Add connection," choose a provider, give the account a clear name, enter its credentials, and click "Save & verify."
- Marketplace Sync providers allow multiple named accounts per provider. QuickBooks, SkyBox, and TradeDesk allow one connection each.
- Click "Manage" on a saved connection to verify it, update its name or credentials, review provider API-call estimates, or remove it.
- For Marketplace Sync accounts, configure weekly automation inside the same Manage window. Updating a schedule does not fetch provider data.
- If a card shows "Needs attention," open "Manage," read the latest error, update the credentials if necessary, and click "Verify."
Search
- Click "Search" in the top navigation.
- Type an invoice number, order number, PO, or merchant name.
- Press Enter or click "Search."
- Click a result to jump to that workflow.
Contracts
- Click "Contracts" in the top navigation.
- Fill Contract name, Vendor, Contact email, PO reference.
- Add Start date, Term length, Monthly amount, Payments made, Seats, and Season seats.
- Add Notes and click "Save Contract."
- Review the contracts table for next payments and expirations.
Saved Runs
- Open "Saved Runs" to review To Do and Completed work, inspect destination accounts, and download saved results.
- Pick a run from the dropdown in the module you want.
- Click "Download CSV."
- Use "Delete Run" or "Delete All Runs" if cleanup is needed.
Tracking Modules
Season Seats
- Click "Season Seats" in the top navigation.
- Fill Team/Venue and the seat block details (Section, Row, Seat numbers, Seat count).
- Enter Monthly Due, Total Due, Payment method, PO numbers, Contact email, and Address.
- Click "Add Block" to add the seat block.
- Click "Save Season Seats" and review totals and next invoice dates.
Canceled Events
- Click "Canceled Events" in the top navigation.
- Drag & drop a CSV/XLSX into the upload zone or click to browse.
- Or fill the manual form: Purchase date, Event, Vendor, Amount, Credit card, Refund received, PO #.
- Click "Save Event."
- Review refund insights and click "Export Insights" if needed.
Marketplace Tags
- Tag payouts during Marketplace Recon.
- Open "Marketplace Tags" to review totals and tag rows.
- In Discord Alerts, paste a Webhook URL and click "Save."
- Repeat in Slack Alerts if needed, and keep "Auto-push" enabled.
- Click "Download CSV" when available.
Marketplace Terms
- Click "Marketplace Terms" in the top navigation.
- Upload a CSV/XLSX using "Select File" or drag & drop into the drop zone.
- Or fill the form fields: Marketplace, POS, Payment Terms, Seller Fee, Rep Name, Rep Email, Notes.
- Click "Save Term" to add it to the table.
- Update entries when terms change.
Missing Charges
- Click "Missing Charges" in the top navigation.
- Review totals and the missing charges list.
- To add a charge, fill Merchant, Charge date, and Amount.
- Click "Add Charge" to save it.
- Click "Download Missing CSV" or configure Discord/Slack alerts.
Credit Card Tracker
- Click "Credit Card Tracker" in the top navigation.
- Enter Card name, Owner, Statement balance, Current balance, and Credit limit.
- Set Payment terms, Closing date, Due date, Next statement date, and Last payment date.
- Add Payment Notes, Reward Notes, and Autopay Notes.
- Click "Save Card" to update totals and tables.
Payout exceptions
Marketplace Tags
Every exception, with the context to close the loop.
All tags
A focused register of exceptions from Marketplace Recon.| Order / invoice | Tag | Recon status | Payout | Updated | Details |
|---|
Signed payout values, grouped by tag. A penalty tag is context—not a confirmed fee or loss.
| Tag | Payouts | Payout value | Missing references | Saved recon status |
|---|
Sign in to view your marketplace tags.
Marketplace Recon
Sign in to view saved runs.
Source: — · Saved: —
No runs found yet.
Processing...
Shows up to 10,000 saved runs in Firestore.
Purchase Recon
Sign in to view saved Purchase Recon runs.
Source: — · Saved: —
No Purchase Recon runs found yet.
Processing...
Filters Purchase Recon runs stored in Firestore.
Bill Recon
Sign in to view saved bill recon runs.
Source: — · Saved: —
No bill recon runs found yet.
Processing...
Tracks bill payment runs saved from Bill Recon.
Invoice Recon
Sign in to view saved invoice recon runs.
Source: — · Saved: —
No invoice recon runs found yet.
Processing...
Tracks invoice payment runs saved from Invoice Recon.
Bill Import
Sign in to view saved bill imports.
Source: — · Saved: —
No bill import runs found yet.
Processing...
Tracks saved bill import results.
Invoice Import
Sign in to view saved invoice imports.
Source: — · Saved: —
No invoice import runs found yet.
Processing...
Tracks saved invoice import results.
Every purchase, accounted for
Missing Charges
Find what hasn’t matched. Keep the next step clear.
Last added · —
Unmatched purchases
Purchase records without a corresponding credit-card charge.| Merchant / reference | Amount | Charge date | Source | Open for | Details |
|---|---|---|---|---|---|
| Sign in to view missing charges. | |||||
Missing doesn’t mean unpaid. Check for a delayed posting, a different amount, or a charge on another card before removing an item.
Sign in to view missing charges.
Marketplace playbook
Marketplace Terms
Know the fee. Understand the payout. Find the right person.
Your marketplace playbook
| Marketplace | POS | Payment terms | Seller fee | Representative | Details |
|---|
Compare recorded percentages on the same illustrative sale. Custom fees stay uncalculated. Excludes all other fees, taxes, adjustments, and timing.
| Marketplace / POS | Recorded seller fee | Example fee | After seller fee |
|---|
Saved terms are reference information—not verified provider policies.
Sign in to view marketplace terms.
Keep every commitment in view
Contracts
Track your agreements, upcoming payments, and the commitments still ahead.
Monthly obligation—Active agreements only
Remaining commitment—Across remaining installments
Next payment—Based on recorded progress
Next expiration—Projected from contract term
Your contracts 0
Monthly agreements · USD| Contract / vendor | Monthly | Payments | Next payment | Status | Details |
|---|---|---|---|---|---|
| Sign in to view contracts. | |||||
Payment progress is based on the payments you record. Dates are projected from the start date and monthly term; they do not confirm a bank or provider payment.
Sign in to manage contracts.
Reconciliation workspace
Purchase Recon
Match purchase orders to credit-card activity, isolate missing charges, and review the closest potential matches.
Purchase workflow
1Purchase ordersLoad source records
2Card activityLoad statement charges
3Run matchingCompare dates and amounts
4Review exceptionsResolve missing charges
Data readiness0 of 2 loadedPurchase orders + card activity
Purchase sourceUpload fileCurrent record source
Match tolerance2 days · $0.02Date and amount window
Needs review—Exceptions in current results
Mode:
Purchase Recon
Matches merchants, dates, and amounts.
Source
Upload file
Last updated
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Source
API call disclaimer
SkyBox uses approximately 1 API call per 1,000 purchases returned. Actual calls appear after loading.
Point of Sale purchases have not been loaded.
Header row settings
Compare saved marketplace purchases against your bills or POS purchase orders on the left. Loading replaces only the right-hand activity input after confirmation; your bills / POS orders stay loaded. Uses saved order totals, not verified bank payments. To fetch new orders, use Sync → Purchases.
Header row settings
Posted transactions only. By default, loads money out (positive amounts); not every debit is a ticket purchase. Credits include refunds and card payments. No currency conversion or confirmation-number inference.
Plaid API callsLoading the selected account/date range from saved transactions uses 0 Plaid calls. Manage manual or optional automatic sync in Banking. Banking lets you choose sync dates for all authorized accounts in that connection and never runs Recon automatically.
Choose a linked account and date range.
Purchase Quick Map - Required & Optional
Dates: YYYY-MM-DD, MM/DD/YYYY or MM/DD/YY. Two-digit years mean 2000–2099.
Purchase file preview (first 5 rows)
Charges Quick Map - Required
Dates: YYYY-MM-DD, MM/DD/YYYY or MM/DD/YY. Two-digit years mean 2000–2099.
Card activity preview (first 5 rows)
Merchant aliases Map purchase and card merchant names and reuse them in future reconciliations. Sign in to view aliases
Purchase merchants: 0
Card merchants: 0
Scan both sources and choose the names to link. Saved aliases apply when you run matching again.
Sign in to load your saved merchant aliases.
Review older aliases from this browser tab
These older aliases are not tied to an account and are not applied to matching. Review each mapping before saving it to your current account.
Vendor amount tolerancesOptional matching rules for individual purchase vendors. 0 saved
Set a fixed-dollar or percentage variance for an individual purchase vendor. The vendor rule overrides the general amount tolerance for the run.
Example: 3% allows a $100.00 purchase order to match a charge from $97.00 to $103.00.
Confirmation numbers take priority, within date and amount tolerances. Ticketmaster formats such as 45-31617/WDC and WDC/45-31617 match automatically, including letter case and spaces around the slash. Original values are preserved. Missing numbers use normal matching. Conflicts and duplicates require review. Keep confirmation numbers formatted as text to preserve leading zeros.
Reconciliation workspace
Marketplace Recon
Match marketplace payouts to open invoices, isolate discrepancies, and move reviewed results into QuickBooks or your point of sale.
Marketplace workflow
1PayoutLoad marketplace payment
2Open invoicesLoad accounting or POS
3Run matchingCompare reference and value
4Review exceptionsResolve differences
Data readiness0 of 2 loadedPayout + open invoices
Invoice sourceUpload fileCurrent ledger source
Payout sourceUpload fileCurrent payment source
Needs review—Differences and missing records
Source
Upload file
Last updated
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Source
API call disclaimer
Estimated Skybox calls: 1 for the first 1,000 invoices, plus 1 for each additional page. Actual calls appear after loading.
Skybox invoices have not been loaded.
Header row settings
Payout source
Header row settings
Loading a saved payout replaces your current payout. Your unpaid invoices stay loaded. Nothing changes until you select a payout and click “Load payout.”
Choose Saved payouts to load saved marketplace payouts.
Invoice columns
Invoice preview (first 5 rows)
Marketplace columns
Marketplace preview (first 5 rows)
Load unpaid invoices and a marketplace payout source to enable matching.
Saved bank activity
View saved activity by day or month. Monthly groups preserve the original transaction dates and daily reconciliation records.
| Bank | Account | Transaction date / period | Rows | Net amount | Currency | Workflow | Synced at | Actions |
|---|
Sync
Review saved payouts, bank activity, and marketplace purchases in their own sections before opening Recon.
Mode
Automatic + on demand
Connector
Connected marketplace accounts
Output
Saved payouts and marketplace purchases
Saved payouts
Saved payouts and incoming credits. Preview payouts for Marketplace Recon.
| Marketplace | Source | Date range | Rows | Payout amount | Sync type | Workflow | Synced at | Actions |
|---|---|---|---|---|---|---|---|---|
| No saved payouts yet. | ||||||||
QuickBooks
Manage Transactions
Find and review bills, invoices, and payments. Nothing is deleted until you select records and confirm.
Bill Recon
Connect to QuickBooks, compare your Purchase Recon workbook, and mark bills paid.
Source
QuickBooks
Last updated
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QuickBooks: Not connected
** After a full load, this list stays in place until you click Refresh Bills. **
Bill picker
Filter open QuickBooks bills by bill date, then choose which ones to mark paid.
| Vendor | Bill # (Doc #) | Bill Date | Open Balance |
|---|---|---|---|
| Connect to QuickBooks to load bills. | |||
Connect to QuickBooks to load bills.
Loading more...
Workbook comparison
Upload the latest Purchase Recon workbook to compare vendor and bill numbers against QuickBooks.
Match on
Default: Bill # and Open Balance enabled.
Show columns
Upload a workbook to generate comparison results.
| No comparison data yet. |
Payment accounts load only when you request them.
Up to 21 characters. Individual payments use the first 10 plus a stable bill-specific suffix.
Check an uncertain payment (read-only)
Use the original journal ID supplied by support and the original QuickBooks company realm ID. A payment reference is not a journal ID. If either is unavailable, the outcome remains unknown; do not guess. This check never creates or retries payments or changes row statuses.
Review selected bills before paying.
Selected: 0
Total: $0.00
Posting payments...
Paid bills (this session)
No bills paid yet.
| Vendor | Bill # (Doc #) | Bill Date | Paid Amount | Status |
|---|---|---|---|---|
| No bills paid yet. | ||||
Invoice Recon
Connect to QuickBooks, compare marketplace payouts to open invoices, and record payments.
Source
QuickBooks
Last updated
--
QuickBooks: Not connected
** After a full load, this list stays in place until you click Refresh Invoices. **
Invoice picker
Filter open QuickBooks invoices by invoice date, then choose which ones to mark paid.
| Customer | Invoice | Invoice Date | Open Balance |
|---|---|---|---|
| Connect to QuickBooks to load invoices. | |||
Connect to QuickBooks to load invoices.
Loading more...
Source data
Use a saved Marketplace run or upload a Marketplace CSV export.
Match on
Default: all matching rules enabled.
Show columns
Load a saved run or upload a CSV to generate comparison results.
| No comparison data yet. |
Deposit accounts and optional payment methods load only when you request them.
Bulk mode creates one payment per customer using the date and method below.
Check an uncertain payment (read-only)
Use the original journal ID supplied by support and the original QuickBooks company realm ID. A payment reference is not a journal ID. If either is unavailable, the outcome remains unknown; do not guess. This check never creates or retries payments or changes row statuses.
Review selected invoices before recording payments.
Selected: 0
Total: $0.00
Posting payments...
Paid invoices (this session)
No invoices paid yet.
No invoices paid yet.
Skybox: Not connected
Reconciliation workflow
Choose the records you want to verify against Skybox.
Invoices
Compare Marketplace Recon payouts against Skybox invoice balances.
No source loaded
Connect Skybox to load saved runs.
No file selected.
Allow up to $1.00 difference per invoice. $0.00 requires an exact match.
Large runs are processed automatically in batches of up to 500 rows.
Provider API calls
Loading a saved run or file uses 0 Skybox API calls. Select a source to see compare and payment estimates.
Load a saved run or upload a file to begin.
| Invoice ID | Skybox ID | Reference | Source amount | Open balance | Difference | Skybox status | Result | |
|---|---|---|---|---|---|---|---|---|
| No comparison results yet. | ||||||||
Only matched records can be marked paid. Invoice matches use the selected amount tolerance.
Paid invoices (this session)
No invoices paid yet.
| Completed | Invoice ID | Skybox ID | Reference | Source | Paid amount | Method | Payment reference | Status |
|---|---|---|---|---|---|---|---|---|
| No invoices paid yet. | ||||||||
Accounts
Review QuickBooks Accounts Receivable and Accounts Payable setup without changing anything in QuickBooks.
Company
Not connected
Last updated
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Accounts
0
QuickBooks: Not connected
Read-only A/R and A/P account visibility.
Only unpaid items due before the selected date are requested. The date starts at today in your browser's timezone; adjust it to your company's date if needed. Applies to transaction details and the summary below, not overall account balances. Items with no due date are excluded; use All unpaid to review them.
Top customers and vendors
Connect to QuickBooks to load top customers and vendors.
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Top customers and vendors
Connect to QuickBooks to load top customers and vendors.
Open invoices and bills are scanned only when you request this summary.
Connect to QuickBooks to load top customers and vendors.
A/R and A/P account list
Use this to confirm account names, types, balances, active state, and QuickBooks ids.
| Name | Type | Subtype | Balance | Active | QBO Id |
|---|---|---|---|---|---|
| Connect to QuickBooks to load A/R and A/P accounts. | |||||
Connect to QuickBooks to load accounts.
Loading accounts...
Import
Stage bills and invoices from a file or SkyBox, then create the transactions in QuickBooks.
Connect to QuickBooks to enable imports.
QuickBooks: Not connected
Customer & vendor aliases Map source names to QuickBooks records and reuse them in future imports. No aliases
QuickBooks bill import
Upload a file or load SkyBox purchases, review them, and create bills in QuickBooks.
Uses the saved SkyBox connection and automatically loads every 500-record page.
Auto-mapped columns: Vendor, Ref #, Transaction Date, Bill Due, Items Qty, Items Cost, Line Description (from Memo column). Product/Service is selected above.
Choose a source to stage bills for import.
Mapping: 0 mapped
1. Header
2. Vendor
3. Line Items
4. Custom Fields
Filter:
Editing row
| No import data yet. |
Importing bills...
QuickBooks invoice import
Upload a file or load SkyBox invoices, review them, and create invoices in QuickBooks.
Uses the saved SkyBox connection and automatically loads every 500-record page.
Auto-mapped columns: Customer, Ref # / Invoice #, Transaction Date, Due Date, PO Number, Memo, Quantity, Unit Price, Line Description (from Memo column).
Choose a source to stage invoices for import.
Mapping: 0 mapped
1. Header
2. Addresses
3. Line Items
4. Custom Fields
Filter:
Editing row
| No import data yet. |
Importing invoices...
Run saved · optional next steps
Optionally continue this Purchase Recon run in QuickBooks, SkyBox, TradeDesk, or StubHub REACH to review records and mark eligible purchases paid. Provider changes require separate confirmation.
Purchase comparison
More downloads
Total charges
0
PO assigned (includes Near)
0
No PO assigned
0
Missing Charges
0
Unused POs
0
Exact matches
0
Near matches
0
OK matches
0
7-day match rate
Scroll to load more...
Run saved · optional next steps
Optionally continue this Marketplace Recon run in QuickBooks, SkyBox, TradeDesk, or StubHub REACH to review exact matches and record payment. Provider changes require separate confirmation.
Marketplace comparison
Total payouts
0
Total open balance
0
Net difference
0
OK matches
0
Difference
0
Review
0
Missing
0
Duplicates
0
| Order Number | Invoice | Invoice Date | Event Date | Payout | Open Balance | Difference | Status | Tags |
|---|
Recon File Templates
Download template files for each upload step.
Missing Charges
Bulk add purchase tracking records with a review before saving.
Season Seats
Import seat blocks, payment schedules, contacts, and PO references.
Purchase Recon
Use these two files for purchase source uploads.
Marketplace Recon
Use these two files for marketplace match uploads.
Bill Recon
Use this format for the workbook comparison upload.
Invoice Recon
Use this format for the payout source upload.
Import
Use these workbook templates for QuickBooks bill and invoice imports.
CSV templates are header-only. Import templates are provided as ready-to-fill Excel workbooks.
Workspace lookup
One reference. The complete picture.
Search saved runs, missing charges, and activity by reference or name.
Press Enter to search. Open a match to review its source workflow.
Enter an invoice or order number to see recent matches across the dashboard.